Privacy Policy
What is a privacy policy?
A privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, and manages the data of its visitors and customers. It fulfils a legal requirement to protect a visitor or client's privacy.
What type of information do we collect?
We collect contact information from you when you fill in a contact form, this can include your name, email address and a text description of how we can help you.
In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
How do we collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name and email address. Your personal information will be used only to answer your query and to provide Video Transfer services to you.
Why do we collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:
-
To provide and operate the Services;
-
To provide our Users with ongoing customer assistance and technical support;
-
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services;
-
To comply with any applicable laws and regulations.
How do we store, use, share and disclose our site visitors' personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to describe our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
How do we communicate with your site visitors?
We may contact you to answer your questions, to provide services to you and to bill for those services. For these purposes we may contact you via email, telephone, text messages, and postal mail.
How do we use cookies and other tracking tools?
Virtuous Networking Ltd does not collect cookie information on you, but the platforms we use to provide this website may. For information on these cookies, see the following pages:
https://support.wix.com/en/article/cookies-and-your-wix-site
https://policies.google.com/technologies/types?hl=en-US
Privacy policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Questions and your contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at enquiry@videoconvert.co.uk or send us mail to: Virtuous Networking Ltd. 68 Church Rd, Horfield, Bristol, BS7 8SE.